conversational interface for your business

conversational interface for your business

Be Creative With Descriptive or Smart Names

Still, we were curious if the Internet has anything to say on the topic, and while a lot is written on chatbots, there are very few resources that focus on naming. We thought, surely, there must be some research out there we could draw on. So we delved into naming principles in general and discovered that a lot of work has been done on naming companies, brands, and products. We were surprised how many of these findings could be applied to bots, and how many of them we already followed subconsciously. I’m a digital marketer who loves technology, design, marketing and online businesses.

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According to Yorkston & Menon , a phenomenon that sound conveys cues about the word’s meaning is not a new idea. However, the fact that it can quietly affect consumer evaluation is. That’s why it’s important to determine whether the name you chose is appealing and whether it evokes positive emotions in your audience. Ultimately, what you should be aiming for is an easy-to-share name, that facilitates word of mouth marketing. Besides, a short and simple name is easier to share with others, quicker to type it in a search engine, and chances for typos when spelling it are smaller. So, use these free resources before jumping into buying premium services.

Customer service chatbots

The bot then links the user to the website, where they can complete their purchase. Lark provides its members with one-to-one support from their Personal Coach. Context detection involves using previous messages to shape future responses.

best chatbot names

Make sure it conveys the right message to your prospects. Features such as buttons and menus reminds your customer they’re using automated functions. And, ensure your bot can direct customers to live chats, another way to assure best chatbot names your customer they’re engaging with a chatbot even if his name is John. However, research has also shown that feminine AI is a more popular trend compared to using male attributes and this applies to chatbots as well.

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If we’ve piqued your interest, give this article a spin and discover why your chatbot needs a name. Oh, and we’ve also gone ahead and put together a list of some uber cool chatbot/ virtual assistant names just in case. If there is one thing that the COVID-19 pandemic taught us over the last two years, it’s that chatbots are an indispensable communication channel for businesses across industries.

You can also combine the name with other names to give your bot a unique character. They are being used by people around the world for various purposes. However, there is a concern over how effective and useful they are.

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If you are looking to name your chatbot, this little list may come in quite handy. Since your chatbot’s name has to reflect your brand’s personality, it makes sense then to have a few brainstorming sessions to come up with the best possible names for your chatbot. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months. This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot.

  • This will help you decide if the name should be fun, professional, or even wacky.
  • You can signuphereand start delighting your customers right away.
  • You may have come up with a few bot names but have yet to find one that works.

But, a robotic name can also build customer engagement especially if it suits your brand. Today, chatbots are making life easier for customers, sales teams, talent folks, and mostly for the customer support workforce. Chatbots are simply great at delivering excellent customer service. An intuitive tool, Lanbot.io, allows you to build rule-based bots and AI-powered bots to seamlessly interact with your prospective customers and generate high-quality dialogues. Landbot also allows human agents to jump into the conversation mid-way and take control from the chatbot in real-time.

Here’s an example of a simple decision map that you can keep in mind while naming your bot. Sign up here, get step-by-step instructions on how to create and how to name your chatbot in simple steps. Chatbot names may not do miracles, but they nonetheless hold some value.

MediAssist provides each of these employees with a portal, along with their spouse, parents and/or children. The structure of this plan means that MediAssist could have certain corporate customers who over 1,000,000 + MediAssist portals. Ensure that the platform you choose allows your current marketing tech stack to integrate seamlessly with your existing workflows. The paid version starts at $240/month which covers around 1,000 sessions. You need to pay an additional $26 for 100 more sessions. Opt for building a bot around a use case, where you need to deploy it across multiple channels.

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